Gradwell Service News

Ochre shell access unavailavble

09:45

We are currently aware of a problem with our FreeBSD shell server ‘Ochre’ which also handles customer FTP. FTP is currently working correctly, however ssh access is not. We are currently awaiting assistance from on-site datacentre engineers in connecting to the server and will update customers via GradwellStatus once more information is available.

10:10 update

Shell access to Ochre has been restored from 10:03, no other services appear to have been affected or existing sessions interrupted.

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