Gradwell Service News

Inbound DTMF issue

11:20 We are become aware of an issue with DTMF issues with voicemenus on the network which we believe is currently affecting inbound ported numbers and a small number of non-ported numbers that come into our network via our PSTN interconnect.  This is currently under investigation by our server team and may affect the ability to reliably dial options in voicemenus for incoming callers.

This problem was resolved 12:50 today by an emergency change to move services over to backup equipment.  We apologise for any inconvenience.

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