We are currently aware of some delays on our outbound mail cluster. We have investigated and this is currently due to high demand on our outbound relay servers from customers. A request has been raised to our server team to investigate a capacity upgrade if it is required.  We apologise for any inconvenience this may be causing this evening.

Update 16:15 2008/10/28
We are currently clearing a backlog of mail from our servers which have been due to some abuse of the service by a small number of customers.  These customers have been removed from the service and our servers are currently processing a large backlog of legitimate customer mail.  Outbound mail be incur a delay of 20-30 minutes.

Update 2008/10/29
All customer mail queues have now cleared and we are seeing normal mail delivery times on the network.

Related Posts

• No Related Post