Some customers may have experienced duplicate delivery of very old mail if mailboxes are stored on our virtual mail server v-mail-file-7 today and some email may be missing in some mailboxes between July 3rd and November 5th on this server only. The majority of these mailboxes have been repaired, however, if you have experienced this problem and it has not yet been addressed, please let us know by submitting an incident to support, ensuring the mailbox is stated and we will investigate for you.

This issue has now been resolved and our admin team are monitoring and correcting some a small number of remaining customers.

Related Posts

• November 25, 2008 -- v-mail-file-7 service outage
• November 24, 2008 -- v-mail-file-7
• November 12, 2008 -- v-mail-file-7 filesystem checks
• December 12, 2008 -- POP3 Network connectivity issue
• December 12, 2008 -- IMAP mailstate offline