Inbound number issue with London numbers
We are experiencing an issue with one of our inbound number providers on what appears to be mainly London numbers. Our suppliers are working with BT to resolve the issue as soon as possible.
16:18 We have received an update from BT that they are investigating one of their exchanges. They have not as yet confirmed which exchange is affected. We apologise for the ongoing inconvenience. Our inbound number provider is pressing BT for updates.
17:17 Our inbound carrier has informed us that BT have now resolved an issue with their exchange and that all affected numbers should be working correctly. We have tested some of the numbers reports and they are correctly calling into our system from BT. If you are still experiencing an issue, please let us know by sumitting an incident through the customer portal.
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