v-mail-file-7 is currently unavailable and customers will not presently be able to access mail on this file server.  Our engineers are investigating this and will be restoring the service as quickly as possible.  Further updates will be available on www.gradwellstatus.com.  We apologise for any inconvenience caused.

Update 10:50 This server is now back in service pending some routing checking our server team are doing to ensure mailboxes are available.

Update 16:40 Unfortunately our mail server v-mail-file-7 is still experiencing some issues and we are currently liasing with our software vendor for an urgent resolution to this problem.  We apologise again for the disruption this mail file server is causing to our customers and our technical team will try to help as best we can.

Update 17:42 Our server team are currently building a new file server on our newest SAN to replace the existing one and will be migrating the existing customer data across.

Update 20:00 v-mail-file-7 is now available for customer use.  We apologise for all customers affected by this outage for the extended time taken to resolve this problem.  Our server team will be investigating the issue with VMware to try to prevent this issue happening in future.

Related Posts

• No Related Post