IP routing Issue
We have become aware of an issue with customers attempting to connect to any of our services which use our 79.135.96/19 IP address range. This effects email and voip and will cause connections to fail.
We are currently investigating this with our network admins and ask that any customer having the problem to please send an email to support@gradwell.net with the following information.
1) Your ip address. This can be found by going to www.whatismyip.org
2) A traceroute to the server you are connecting to ie relay.gradwell.net or nat.gradwell.net.
We apologise for any inconvieneince caused.
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