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COMPLETED: NewSIP and NAT Proxy maintenance

Starts: 2009/01/15 22:00  Ends: 2009/01/15 23:00

Tonight we are adding some additional capacity to our NewSIP cluster, which we do not expect to cause any major problems - some users may experience some intermittent problems making and receiving calls for a brief period, although no active calls should be dropped.

Additionally we are in the process of decommissioning 2 of our old NAT proxy servers and migrating the service onto our new NAT proxy cluster.  This work is likely to result in a few minutes of outage for any extensions registered on the lon-ppc-1 and lon-ppc-2 servers, however this appears to be a very small number of customers.

Please accept our apologies for the short notice of this maintenance.

Update (22:51): The scheduled work has been completed and we are not aware of any outstanding problems.  Please contact support if you are experiencing any NAT or NewSIP related problems.

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