Web Logs On Legacy PHP 4 Cluster
Customers should be aware that if websites are hosted on the legacy PHP 4 cluster, then the log files used to generate Webalizer / Analog reports will report incorrect IP addresses for visitors.
There is no current ETA for this issue to be resolved, and we encourage customers to migrate their websites to either the PHP 4.4 cluster or alternatively the PHP 5.2 cluster. To do so, please raise a ticket with our Customer Services.
We will shortly be announcing an end-of-life date for the legacy PHP 4 cluster.
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