We are seeing some problems with our speech to text service.

Some users have been seeing incorrectly converted or garbled email notifications, our engineering team are working on implementing a fix for this and hope to resume normal service as soon as possible.

Our apologies for any problems this is causing

Update: This issue was resolved by 27th May and was caused by our supplier unexpectedly changing the format of emails sent inbound to our system.  We have altered our logic to support both formats in case of the unlikely event of this happening again.

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