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RESOLVED: DSL Datastream IP Issues

Our DSL Provider has issued a notification that they are currently seeing resilience issues on their core network, this is affecting BT Datastream networks only connected between their Reading Harbour POP and Bristol POP

We are unable to identify which customers are affected by this issue as this data is not available, current issues will be reduced speed and packet loss.

A fibre break near Woking has been identified as the cause of this issue and engineering teams are currently enroute to site to repair the damage.

UPDATE 12:09 - Fibre rings have now been respliced and our carrier has reported that circuits are now stable

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