RESOLVED: Core NFS service outage
We are currently experiencing an outage of one of our core storage servers - Europa which will temporarily affect access to our part of our web-services and some other services. We will publish more information as soon as it is available.
Update 16:25: Our core storage server has now come back online, however, some of the dependent services, such as webmail, some clustered SMTP outbound and web servers have some file system errors are being restarted.
Individual customer mailboxes or sites are not affected due to our migration to HP/Lefthand storage.
RESOLVED by 16:51: We have now restarted any affected machines, core VoIP services were not affected, although we have had to restart both of our inbound Asterisk-based fax servers. The majority of customers are not using these. Our web load balancer was briefly unavailable, which will have caused a brief outage with customer hosted web-sites. Our monitoring system is continuing to report some machines which have had file system errors and we are intervening as appropriate, however, the majority of these are clustered services, and so customers should not see any effects.
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