Gradwell Internet for business people

RESOLVED: Back-end script issue

We are currently experiencing an intermittent issue with one of our back-end storage servers which handles some of our internal scheduled tasks. This server is being checked at the moment and we have been alerted to a possibility that this is causing legacy FreeBSD-hosted sites to not respond in a timely manner. We are working to bring this server back up as quickly as possible and move the data to an alternative server.

Update 21:48: We have brought this server back online and are continuing to migrate all data from it, as this serever remains at risk. Our internal monitoring systems show that lon-web-1 and lon-web-2 have now recovered.

Update: June 30th 23:00: We have now migrated enough from our legacy system ‘Azure’, to mark our new HP/Lefthand copy active and do not expect any more outages with Azure to to affect back-end scripts from running and we therefore consider this issue closed.

Related Posts

Leave a Reply

Please do not post replies here, if you require customer services. Please raise a support request via email to support@gradwell.net or via the Gradwell Portal