We are currently seeing some problems with the machines in the NewSIP cluster. Customers using this server may be seeing some issues making and receiving calls.

Our server admin team are working on this now and will post an update here as soon as possible.

We apologise for any problems this may be causing you.

Update 12:51: Our server cluster is now running and our server team are investigating the hardware fault is intermitently causing the service to fail.

Closed issue - we are continuing to investigate the root cause of this issue, however, it is not currently seriously affecting service.

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