Gradwell Service News » DNS http://www.gradwellstatus.com Gradwell Service News and Updates Thu, 20 Nov 2008 15:48:09 +0000 http://wordpress.org/?v=2.6 en Backend database issue http://www.gradwellstatus.com/2008/09/12/backend-database-issue/ http://www.gradwellstatus.com/2008/09/12/backend-database-issue/#comments Fri, 12 Sep 2008 11:29:16 +0000 David Palmer http://www.gradwellstatus.com/?p=342 We are currently experiencing an issue with our back-end database server which we are working to resolve very shortly.  We apologise for any inconvenience caused.  This may result in call setups failing, however, active calls will not be dropped.

Update 12:35
We have restored database connectivity.  This issue was caused by a DNS issue internally which is currently being investigated in more details to ensure that more redundancy is added to ensure this does not happen again.

We are still seeing issues with whitelabel VoIP partners’ control panels which we are investigating currently.

Update 13:45
Our partner login areas are now working normally again, this issue is related to our database, which due to being unavailable had a backlog of work, which has now cleared.  We apologise for the inconvenience this will have caused you.

]]> http://www.gradwellstatus.com/2008/09/12/backend-database-issue/feed/ Control Panel Issue http://www.gradwellstatus.com/2008/08/22/control-panel-issue/ http://www.gradwellstatus.com/2008/08/22/control-panel-issue/#comments Fri, 22 Aug 2008 07:12:01 +0000 Thomas Causer http://www.gradwellstatus.com/?p=233 We are currently seeing an issue with our Voip and Hosting Control panels being unavailable and timing out.

We are investigating the issue and will update gradwellstatus.com when we have further information.

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