Gradwell Service News » Completed Hosting Maintenance

Multiple system updates

Ben Smithurst — Wed, 08 Oct 2008 14:06:25 +0000

Starts: 2008/10/08 23:45 Ends: 2008/10/09 00:15

We will be performing a number of important system updates at around midnight tonight. Services affected will be:

VoIP calls/registrations for some NAT customers - however this does not affect customers on nat.gradwell.net which is the default for most customers.
SSL sites hosted on uk-ssl.com
Control Panel logins.
SMTP/POP3/IMAP email services (should be very minimal impact because only 1 server in the cluster is being updated)
Zimbra email services.

The services above may all have intermittent outages of a few minutes per service. Please accept our apologies for any inconvenience this may cause.

Planned Network Maintenance

Peter Gradwell — Thu, 31 Jul 2008 21:10:27 +0000

Starts: 2008/08/03 22:00 Ends: 2008/08/04 01:00

As part of our ongoing network upgrades, we are planning to migrate a number of our Disk Storage arrays and VMWare servers onto our new ethernet network in Telehouse.

There will be a few brief interuptions (sub 1 min) to VoIP and Email services whilst cables are moved.

In the event of any unforseen problems, there is the potential that we may experience longer down time, particularly with respect to our disk storage arrays. However, we have already done some migrations onto the new network and are confident we are aware and have managed the potential risks.