Broadband problems in Brighton area. - Resolved
Service Incident
Broadband problems in Brighton area.
Thursday 21st June 2012 @ 16:57 (BST) (Posted by Sys Ops)
Affecting Broadband
Impact Level: Medium
As of Friday 22nd June 2012 @ 09:17 (BST), we believe this issue to be resolved:
BT Wholesale have now confirmed that the outage is over.
If you are still experiencing the problem described, please contact our support team.
Overview
We are currently investigating an ongoing issue affecting some of our broadband users in the Brighton area.
Customer Impact
Some broadband users in the Brighton area.
Gradwell Action
We are currently investigating the cause of the problem.
Status
This post is closed
Update #1: Thursday 21st June 2012 @ 18:56 (BST) (Posted by Sys Ops)
Ongoing.
Update #2: Thursday 21st June 2012 @ 19:49 (BST) (Posted by Sys Ops)
BT are currently also looking into the problem.
Update #3: Thursday 21st June 2012 @ 21:03 (BST) (Posted by Sys Ops)
We are currently investigating an ongoing issue affecting some of our broadband users in the Brighton area.
Update #4: Friday 22nd June 2012 @ 09:17 (BST) (Posted by Sys Ops)
We believe this issue is now resolved. The following closing update was provided:
BT Wholesale have now confirmed that the outage is over.