news.gradwell.net Not Receiving New Posts - Resolved
Service Incident
news.gradwell.net Not Receiving New Posts
Wednesday 8th September 2010 @ 14:22 (BST) (Posted by Lawrence Matthews)
Affecting No Core Services
Impact Level: High
As of Friday 10th September 2010 @ 08:58 (BST), we believe this issue to be resolved:
Our USENET feed is now serving up-to-date posts in all groups carried by this server. If you are still not seeing new posts to groups you are subscribed to, please contact our technical support team.
If you are still experiencing the problem described, please contact our support team.
Overview
We are investigating an issue with our USENET news server.
Customer Impact
Groups carried by news.gradwell.net have not received any new posts since 07/09/2010. Posts prior to this date may be accessed and all groups carried by this news server are still accessible.
Gradwell Action
Our engineers are investigating this issue and will update this post shortly.
Status
This post is closed
Update #1: Thursday 9th September 2010 @ 09:30 (BST) (Posted by Lawrence Matthews)
Our news server is still not yet showing up-to-date posts in newsgroups it carries. We are continuing to work to resolve this.
Update #2: Friday 10th September 2010 @ 08:58 (BST) (Posted by Lawrence Matthews)
We believe this issue is now resolved. The following closing update was provided:
Our USENET feed is now serving up-to-date posts in all groups carried by this server. If you are still not seeing new posts to groups you are subscribed to, please contact our technical support team.