Resolved -
The upstream providers monitoring shows all services have remained stable since restoration earlier.
If you are still experiencing any issues, please call our support team for further investigation.
Please accept our apologies for the inconvenience these issue have caused.
Oct 2, 14:12 BST
Monitoring -
The upstream provider has advised they have identified a fault condition on a network node which has been resolved and services are restoring and will continue to be closely monitored.
Please accept our apologies for the inconvenience these issue have caused.
Oct 2, 12:30 BST
Update -
The upstream providers architecture engineers are continuing to investigating the fault and have advised a further update will be available within the next hour.
We would like to apologise for the inconvenience this is causing and appreciate your understanding
Oct 2, 12:06 BST
Investigating -
Hello,
We're currently investigating an issue with hosted 3CX services and broadband services supplied by one upstream provider.
Please accept our sincere apologies for the inconvenience caused.
We will provide a further update by 12:00
Oct 2, 11:30 BST