All Systems Operational
Voice & Calls Services
Operational
Multi User VoIP
?
Operational
Outbound SIP Trunking
?
Operational
Outbound IAX Trunking
?
Operational
Inbound SIP trunking
?
Operational
Inbound IAX Trunking
?
Operational
Email2Fax
Operational
Fax2Email
Operational
Gradwell Mobile
Operational
Single User VoIP
?
Operational
DNS Services
Operational
Hosted 3CX Server
?
Operational
Connectivity
Operational
Fibre line
Operational
EFM
Operational
ADSL Broadband
Operational
FTTC
Operational
Phone lines
Operational
Portals and Website
Operational
Gradwell customer control panels
?
Operational
Gradwell website
Operational
Gradwell team
?
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Scheduled Maintenance
Essential Infrastructure maintenance
Feb 25, 20:00-21:00 GMT
We are performing essential maintenance on our infrastructure on Tuesday 25th February 2020
During the maintenance window the following services are considered at risk:
Voicemail – Retrieving, recording & greeting services.
Hold music – Playback, upload & assignment.
Prompts – Application and playback of greetings on IVRs, voicemail, queues etc
The maintenance window is:
Start date & time: 25/02/2020 @ 20:00 GMT
End date & time: 25/02/2020 @ 21:00 GMT
We apologise for any inconvenience caused by this essential maintenance.
Posted on Feb 20, 13:56 GMT
During the maintenance window the following services are considered at risk:
Voicemail – Retrieving, recording & greeting services.
Hold music – Playback, upload & assignment.
Prompts – Application and playback of greetings on IVRs, voicemail, queues etc
The maintenance window is:
Start date & time: 25/02/2020 @ 20:00 GMT
End date & time: 25/02/2020 @ 21:00 GMT
We apologise for any inconvenience caused by this essential maintenance.
Posted on Feb 20, 13:56 GMT
Network Maintenance Advisory
Feb 26, 23:00 - Feb 27, 03:00 GMT
Update -
We will be undergoing scheduled maintenance during this time.
Feb 11, 14:54 GMT
Feb 11, 14:54 GMT
Scheduled -
Hi,
“During the night of Wednesday 26th February 2020 one of our suppliers will be undergoing work to improve their network resilience.
Connectivity (Fibre line, EFM, ADSL Broadband, FTTC, Phone lines) and Voice & Calls Services (Multi User VoIP, Outbound SIP Trunking, Outbound IAX Trunking, Inbound SIP trunking, Inbound IAX Trunking, Email2Fax, Fax2Email, Gradwell Mobile, Single User VoIP, DNS Services, Hosted 3CX Server) should be considered at risk for the duration of the maintenance window:
Start date & time: 26/02/2020 @ 23:00 GMT
End date & time: 27/02/2020 @ 03:00 GMT
We apologise for any inconvenience caused by this essential maintenance.”
Feb 11, 12:01 GMT
“During the night of Wednesday 26th February 2020 one of our suppliers will be undergoing work to improve their network resilience.
Connectivity (Fibre line, EFM, ADSL Broadband, FTTC, Phone lines) and Voice & Calls Services (Multi User VoIP, Outbound SIP Trunking, Outbound IAX Trunking, Inbound SIP trunking, Inbound IAX Trunking, Email2Fax, Fax2Email, Gradwell Mobile, Single User VoIP, DNS Services, Hosted 3CX Server) should be considered at risk for the duration of the maintenance window:
Start date & time: 26/02/2020 @ 23:00 GMT
End date & time: 27/02/2020 @ 03:00 GMT
We apologise for any inconvenience caused by this essential maintenance.”
Feb 11, 12:01 GMT