All Systems Operational
Voice & Calls Services Operational
90 days ago
100.0 % uptime
Today
Multi User VoIP ? Operational
90 days ago
100.0 % uptime
Today
Outbound SIP Trunking ? Operational
90 days ago
100.0 % uptime
Today
Outbound IAX Trunking ? Operational
Inbound SIP trunking ? Operational
90 days ago
100.0 % uptime
Today
Inbound IAX Trunking ? Operational
Email2Fax Operational
Fax2Email Operational
Gradwell Mobile Operational
Single User VoIP ? Operational
DNS Services Operational
Hosted 3CX Server ? Operational
Connectivity Operational
90 days ago
99.97 % uptime
Today
Fibre line Operational
90 days ago
99.99 % uptime
Today
EFM Operational
ADSL Broadband Operational
FTTC Operational
90 days ago
99.95 % uptime
Today
Phone lines Operational
90 days ago
99.95 % uptime
Today
Portals and Website Operational
90 days ago
100.0 % uptime
Today
Gradwell customer control panels ? Operational
90 days ago
100.0 % uptime
Today
Gradwell website Operational
Gradwell team ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Call Setup Response Time
Fetching
Past Incidents
Nov 26, 2020

No incidents reported today.

Nov 25, 2020

No incidents reported.

Nov 24, 2020

No incidents reported.

Nov 23, 2020

No incidents reported.

Nov 22, 2020
Completed - The scheduled maintenance has been completed.
Nov 22, 07:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 22, 05:00 GMT
Scheduled - Between 5am & 7am on 22/11/20, Gradwell engineers will be performing disaster recovery testing on our cloud infrastructure.

This test will see a simulation of loss of specific areas of our infrastructure, these tests will be performed when our platform is least active.

Which services will be affected? All VoIP services may encounter setup delays and control panels may be intermittently unavailable during the test.

If you experience issues after 8am please contact the support team for assistance.

Do I need to do anything to get ready for this? No action is required. Please accept our apologies for any inconvenience this essential testing may cause.
Nov 18, 12:20 GMT
Nov 21, 2020

No incidents reported.

Nov 20, 2020

No incidents reported.

Nov 19, 2020

No incidents reported.

Nov 18, 2020

No incidents reported.

Nov 17, 2020

No incidents reported.

Nov 16, 2020

No incidents reported.

Nov 15, 2020

No incidents reported.

Nov 14, 2020

No incidents reported.

Nov 13, 2020

No incidents reported.

Nov 12, 2020

No incidents reported.