Scheduled - Hi,

During the night of 30/11/2020 one of our suppliers will be undergoing emergency planned engineering works to improve their network resilience.

All connectivity & VoIP services should be considered at risk for the duration of the maintenance window:

Start date & time: 30/11/2020 @ 23:00 GMT
End date & time: 01/12/2020 @ 03:00 GMT

Please accept our sincere apologies for the short notice and for any inconvenience caused by this essential maintenance.
Nov 30, 21:42 GMT

Scheduled - Between 5am & 7am on 22/11/20, Gradwell engineers will be performing disaster recovery testing on our cloud infrastructure.

This test will see a simulation of loss of specific areas of our infrastructure, these tests will be performed when our platform is least active.

Which services will be affected? All VoIP services may encounter setup delays and control panels may be intermittently unavailable during the test.

If you experience issues after 8am please contact the support team for assistance.

Do I need to do anything to get ready for this? No action is required. Please accept our apologies for any inconvenience this essential testing may cause.
Nov 18, 12:20 GMT