All Systems Operational
Voice & Calls Services Operational
90 days ago
99.97 % uptime
Today
Multi User VoIP ? Operational
90 days ago
99.97 % uptime
Today
Outbound SIP Trunking ? Operational
90 days ago
99.97 % uptime
Today
Outbound IAX Trunking ? Operational
Inbound SIP trunking ? Operational
90 days ago
99.97 % uptime
Today
Inbound IAX Trunking ? Operational
Email2Fax Operational
Fax2Email Operational
Gradwell Mobile Operational
Single User VoIP ? Operational
DNS Services Operational
Hosted 3CX Server ? Operational
Connectivity Operational
90 days ago
99.99 % uptime
Today
Fibre line Operational
90 days ago
99.99 % uptime
Today
EFM Operational
ADSL Broadband Operational
FTTC Operational
90 days ago
99.99 % uptime
Today
Phone lines Operational
90 days ago
100.0 % uptime
Today
Portals and Website Operational
90 days ago
100.0 % uptime
Today
Gradwell customer control panels ? Operational
90 days ago
100.0 % uptime
Today
Gradwell website Operational
Gradwell team ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Scheduled Maintenance
Support Team Unavailable Mar 28, 15:00-16:00 GMT
We would like to give you advance notice of our Support Teams being unavailable due to a Company Briefing.

This is scheduled for Thursday 28th March @ 3pm for 1 hour, where our phone lines will not be manned.

If you do require our assistance within this time please email us at support@gradwell.com which will be monitored throughout the briefing by one of our Management team.

We apologise for any inconvenience this may cause.

Kind Regards
Gradwell Communications Ltd
Posted on Mar 20, 13:24 GMT
Call Setup Response Time
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sip.gradwell.com Uptime
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www.gradwell.com website Uptime
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Past Incidents
Mar 25, 2019

No incidents reported today.

Mar 24, 2019

No incidents reported.

Mar 23, 2019

No incidents reported.

Mar 22, 2019

No incidents reported.

Mar 21, 2019

No incidents reported.

Mar 20, 2019
Resolved - Following work completed by our supplier our traffic has now been restored, and calls are routing as normal.

If you are still experiencing issues with your service please raise a case with our support team by email to support@gradwell.com.

We apologise for any inconvenience this may have caused.
Mar 20, 00:02 GMT
Investigating - We are currently investigating reports of inbound and outbound call failures across both hosted VoIP services and trunking. We have engaged our network team and are actively working to resolve this.

This status will be updated with further information by 00:15. Please accept our apologies for any inconvenience this may cause.
Mar 19, 23:40 GMT
Mar 18, 2019

No incidents reported.

Mar 17, 2019

No incidents reported.

Mar 16, 2019

No incidents reported.

Mar 15, 2019

No incidents reported.

Mar 14, 2019

No incidents reported.

Mar 13, 2019

No incidents reported.

Mar 12, 2019

No incidents reported.

Mar 11, 2019

No incidents reported.