Gradwell Communications Ltd Status

All Systems Operational

Uptime over the past 90 days. View historical uptime.

Voice & Calls Services Operational

90 days ago

99.99 % uptime

Today

Multi User VoIP Operational

90 days ago

99.99 % uptime

Today

Outbound SIP Trunking Operational

90 days ago

99.99 % uptime

Today

Outbound IAX Trunking Operational

Inbound SIP trunking Operational

90 days ago

99.99 % uptime

Today

Inbound IAX Trunking Operational

Email2Fax Operational

Fax2Email Operational

Gradwell Mobile Operational

Single User VoIP Operational

DNS Services Operational

Hosted 3CX Server Operational

Connectivity Operational

90 days ago

99.99 % uptime

Today

Fibre line Operational

90 days ago

99.99 % uptime

Today

EFM Operational

ADSL Broadband Operational

FTTC Operational

90 days ago

99.99 % uptime

Today

Phone lines Operational

90 days ago

100.0 % uptime

Today

Portals and Website Operational

90 days ago

100.0 % uptime

Today

Gradwell customer control panels Operational

90 days ago

100.0 % uptime

Today

Gradwell website Operational

Gradwell team Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

Call Setup Response Time

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sip.gradwell.com Uptime

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www.gradwell.com website Uptime

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Past Incidents

Feb 17, 2019

No incidents reported today.

Feb 16, 2019

No incidents reported.

Feb 15, 2019

No incidents reported.

Feb 14, 2019

No incidents reported.

Feb 13, 2019

No incidents reported.

Feb 12, 2019

No incidents reported.

Feb 11, 2019

No incidents reported.

Feb 10, 2019

No incidents reported.

Feb 9, 2019

No incidents reported.

Feb 8, 2019

No incidents reported.

Feb 7, 2019

No incidents reported.

Feb 6, 2019

No incidents reported.

Feb 5, 2019

Gradwell Support Unavailable

Completed - The scheduled maintenance has been completed.
Feb 5, 16:00 GMT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 5, 15:00 GMT

Scheduled - The Gradwell Support team will be unavailable this afternoon between 3pm and 4pm for a company meeting.

During this time please raise any incidents by email to support@gradwell.com.

Please accept our apologies for the late notice.
Feb 5, 14:44 GMT

Gradwell Network Errors

Resolved - We have received confirmation from our supplier that this incident has been fully resolved. The reported cause of the incident was rebooting network devices, which affected routing of traffic world wide.

An in-depth post-mortem report will be made available as soon as it is received from our supplier. If you continue to experience issues with your service please contact our support team by email to support@gradwell.com.

We apologise for any inconvenience this incident may have caused.
Feb 5, 14:41 GMT

Update - We are continuing to monitor for any further issues.
Feb 5, 11:28 GMT

Monitoring - Inbound and outbound VoIP services are functioning at expected levels and connectivity services are gradually being restored.

We are working with our upstream supplier to fully restore services and identify the cause of the incident.

This status will be updated with further information by 12:00. Please accept our apologies for the inconvenience caused.
Feb 5, 11:27 GMT

Investigating - We are currently investigating reports of networking issues affecting Gradwell services. This will be affecting customers with Gradwell connectivity services including DSL and leased lines as well as Gradwell VoIP products.

This is also affecting the Gradwell Support team's ability to take inbound phone calls. Please contact support by email to support@gradwell.com for the duration of this incident.

We are working to resolve this as an urgent priority. This status will be updated with further information by 11:40. We apologise for any inconvenience this may cause.
Feb 5, 11:10 GMT

Feb 4, 2019

No incidents reported.

Feb 3, 2019

No incidents reported.