The monitoring period has now completed and we can confirm all effected services are now up and running. Again, we apologise for any inconveniences caused.
Aug 16, 18:51 BST
We have identified a corruption in our call routing database, which affected outbound calls and some inbound calls. We were alerted to this occuring at 1800 and put in place a fix at 1825, although at this problem is DNS related it might take a few minutes for the changes to propogate and all calls to start working.
Aug 16, 18:42 BST
Our systems operators are currently investigating some inbound and outbound call errors which is effecting a subset of customers. We apologise for any inconveniences caused and will ensure updates are provided shortly.
Aug 16, 18:38 BST