All Systems Operational
Voice & Calls Services Operational
90 days ago
100.0 % uptime
Today
Multi User VoIP ? Operational
90 days ago
100.0 % uptime
Today
Outbound SIP Trunking ? Operational
90 days ago
100.0 % uptime
Today
Outbound IAX Trunking ? Operational
Inbound SIP trunking ? Operational
90 days ago
100.0 % uptime
Today
Inbound IAX Trunking ? Operational
Email2Fax Operational
Fax2Email Operational
Gradwell Mobile Operational
Single User VoIP ? Operational
DNS Services Operational
Hosted 3CX Server ? Operational
Connectivity Operational
90 days ago
99.85 % uptime
Today
Fibre line Operational
90 days ago
99.85 % uptime
Today
EFM Operational
ADSL Broadband Operational
FTTC Operational
90 days ago
99.85 % uptime
Today
Phone lines Operational
90 days ago
99.85 % uptime
Today
Portals and Website Operational
90 days ago
99.98 % uptime
Today
Gradwell customer control panels ? Operational
90 days ago
99.98 % uptime
Today
Gradwell website Operational
Gradwell team ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Scheduled Maintenance
Planned Maintenance Notification Jun 9, 22:00 - Jun 10, 03:00 BST
Hi,

During the night of 09/06/2020 one of our suppliers will be undergoing work to improve their network resilience.

All services, including Hosted VoIP, broadband, FTTC, ethernet, and Fibreline, will be considered at high risk for the duration of the maintenance window:

Start date & time: 09/06/2020 @ 23:00 GMT
End date & time: 10/06/2020 @ 04:00 GMT

We are classifying this maintenance as high risk with a potential service disruption of up to 30 minutes within the allotted window, but call/circuit services may temporary drop and reconverge over new links well within the 30 minute period.

We apologise for any inconvenience caused by this essential maintenance.
Posted on May 27, 12:37 BST
Call Setup Response Time
Fetching
Past Incidents
Jun 5, 2020

No incidents reported today.

Jun 4, 2020

No incidents reported.

Jun 3, 2020
Completed - The scheduled maintenance has been completed.
Jun 3, 03:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 2, 23:00 BST
Scheduled - Hi,

“During the night of 02/06/2020 one of our suppliers will be undergoing work to improve their network resilience.

All connectivity services, including broadband, FTTC, ethernet, and Fibreline, will be affected for the duration of the maintenance window:

Start date & time: 02/06/2020 @ 23:00 GMT
End date & time: 03/06/2020 @ 03:00 GMT

Downtime is expected to be no more than 60 minutes.

We apologise for any inconvenience caused by this essential maintenance.”
May 27, 09:44 BST
Jun 2, 2020
Jun 1, 2020

No incidents reported.

May 31, 2020

No incidents reported.

May 30, 2020

No incidents reported.

May 29, 2020

No incidents reported.

May 28, 2020

No incidents reported.

May 27, 2020

No incidents reported.

May 26, 2020

No incidents reported.

May 25, 2020

No incidents reported.

May 24, 2020

No incidents reported.

May 23, 2020

No incidents reported.

May 22, 2020

No incidents reported.