All Systems Operational
Voice & Calls Services Operational
90 days ago
100.0 % uptime
Today
Multi User VoIP   ? Operational
90 days ago
100.0 % uptime
Today
Outbound SIP Trunking   ? Operational
90 days ago
100.0 % uptime
Today
Outbound IAX Trunking   ? Operational
Inbound SIP trunking   ? Operational
90 days ago
100.0 % uptime
Today
Inbound IAX Trunking   ? Operational
Email2Fax   Operational
Fax2Email   Operational
Gradwell Mobile   Operational
Single User VoIP   ? Operational
Connectivity Operational
90 days ago
100.0 % uptime
Today
Fibre line   Operational
90 days ago
100.0 % uptime
Today
EFM   Operational
ADSL Broadband   Operational
FTTC   Operational
90 days ago
100.0 % uptime
Today
Phone lines   Operational
90 days ago
100.0 % uptime
Today
Gradwell Cloud & Hosting Operational
90 days ago
100.0 % uptime
Today
Gradwell Cloud Email Hosting   ? Operational
90 days ago
100.0 % uptime
Today
Gradwell Cloud Web Hosting   Operational
90 days ago
100.0 % uptime
Today
Gradwell LINUX Email Hosting   ? Operational
Gradwell LINUX Web Hosting   Operational
DNS Services   Operational
Office 365 Services   Operational
90 days ago
100.0 % uptime
Today
Gradwell Plesk Hosting   Operational
Portals and Website Operational
90 days ago
100.0 % uptime
Today
Gradwell customer control panels   ? Operational
90 days ago
100.0 % uptime
Today
Gradwell website   Operational
Gradwell team   ? Operational
Billing Services Operational
Zuora Production API   Operational
Zuora Production Integrations   Operational
Web Services (for Voicemail and Call Recording) Operational
AWS ec2-eu-west-1   Operational
AWS s3-eu-west-1   Operational
AWS ec2-eu-central-1   Operational
AWS s3-eu-central-1   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Broadband and Ethernet Maintenance May 29, 23:45 - May 30, 04:00 BST
We are performing essential maintenance to our infrastructure between 12:00 and 04:00 on 30/05/2018.

This maintenance will cause broadband, ethernet, and fibre services to disconnect for up to 5 minutes. Connections will automatically re-establish once the maintenance is complete.

We apologies for any inconvenience this essential maintenance may cause.
Posted on May 22, 13:12 BST
www.gradwell.com website Uptime
Fetching
sip.gradwell.com Uptime
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Past Incidents
May 24, 2018

No incidents reported today.

May 23, 2018

No incidents reported.

May 22, 2018

No incidents reported.

May 21, 2018

No incidents reported.

May 20, 2018

No incidents reported.

May 19, 2018
Resolved - After an extensive monitoring period we can confirm this incident has now been resolved.
We apologise for any inconveniences caused.
May 19, 06:50 BST
Identified - We have identified that one of our third party suppliers experienced a temporary service error which affected some of the call setups on our platform. This issue has now been resolved, and services have resumed, but we will continue to monitor the service before closing the status. We apologise for any inconveniences caused.
May 18, 14:55 BST
Investigating - We are currently investigating reports of inbound and outbound call failures which is affecting a subset of customers on our VoIP platform. We will provide a an update regarding our investigations shortly and apologise for any inconveniences this has caused.
May 18, 14:39 BST
May 17, 2018

No incidents reported.

May 16, 2018

No incidents reported.

May 15, 2018

No incidents reported.

May 14, 2018

No incidents reported.

May 13, 2018

No incidents reported.

May 12, 2018

No incidents reported.

May 11, 2018

No incidents reported.

May 10, 2018

No incidents reported.