All Systems Operational
Voice & Calls Services Operational
90 days ago
99.99 % uptime
Today
Multi User VoIP ? Operational
90 days ago
99.99 % uptime
Today
Outbound SIP Trunking ? Operational
90 days ago
99.99 % uptime
Today
Outbound IAX Trunking ? Operational
Inbound SIP trunking ? Operational
90 days ago
100.0 % uptime
Today
Inbound IAX Trunking ? Operational
Email2Fax Operational
Fax2Email Operational
Gradwell Mobile Operational
Single User VoIP ? Operational
DNS Services Operational
Hosted 3CX Server ? Operational
90 days ago
100.0 % uptime
Today
International Phone Numbers Operational
90 days ago
100.0 % uptime
Today
Wave Operational
90 days ago
99.99 % uptime
Today
Teams Direct Routing Operational
90 days ago
100.0 % uptime
Today
Connectivity Operational
90 days ago
99.99 % uptime
Today
Fibre line Operational
90 days ago
99.98 % uptime
Today
EFM Operational
ADSL Broadband Operational
FTTC Operational
90 days ago
99.98 % uptime
Today
Phone lines Operational
90 days ago
100.0 % uptime
Today
Portals and Website Operational
90 days ago
100.0 % uptime
Today
Gradwell customer control panels ? Operational
90 days ago
100.0 % uptime
Today
Gradwell website Operational
Gradwell team ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Call Setup Response Time
Fetching
Past Incidents
Jan 26, 2022
Completed - The scheduled maintenance has been completed.
Jan 26, 11:30 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 26, 10:00 GMT
Scheduled - Hi,

Please be advised that our service & support teams will be unavailable due to a company update meeting between 10.00 and 11.30 on 26/01/2022.

Please email the team for anything urgent on:

customerservice@gradwell.com
tech@gradwell.com
partnersupport@gradwell.com
order.escalation@gradwell.com

We apologise for any inconvenience this may cause.
Jan 10, 15:55 GMT
Completed - The scheduled maintenance has been completed.
Jan 26, 06:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 25, 22:00 GMT
Scheduled - Hi,

“During the night of 25/01/2022 one of our suppliers will be undergoing work to improve their network resilience.

All connectivity services, including broadband, FTTC, ethernet, and Fibreline, should be considered at risk for the duration of the maintenance window:

Start Date & Time: 25/01/2022 @ 22:00 GMT
End Date & Time: 26/01/2022 @ 06:00 GMT

We apologise for any inconvenience caused by this essential maintenance.”
Jan 14, 10:55 GMT
Jan 25, 2022
Jan 24, 2022

No incidents reported.

Jan 23, 2022

No incidents reported.

Jan 22, 2022

No incidents reported.

Jan 21, 2022

No incidents reported.

Jan 20, 2022

No incidents reported.

Jan 19, 2022
Completed - The scheduled maintenance has been completed.
Jan 19, 06:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 18, 22:00 GMT
Scheduled - Hi,

“During the night of 18/01/2021 one of our suppliers will be undergoing work to improve their network resilience.

All connectivity services, including broadband, FTTC, ethernet, and Fibreline will have an anticipated downtime for up to 15 minutes during this period.

Start Date & Time: 18/01/2022 @ 22:00 GMT
End Date & Time: 19/01/2022 @ 06:00 GMT

We apologise for any inconvenience caused by this essential maintenance.”
Jan 7, 10:15 GMT
Jan 18, 2022
Completed - The scheduled maintenance has been completed.
Jan 18, 03:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 17, 23:00 GMT
Scheduled - Hi,

“During the night of 17/01/2021 one of our suppliers will be undergoing work to improve their network resilience.

All connectivity services, including broadband, FTTC, ethernet, and Fibreline will have an anticipated downtime for up to 30 minutes during this period.

Start Date & Time: 17/01/2022 @ 23:00 GMT
End Date & Time: 18/01/2022 @ 03:00 GMT



We apologise for any inconvenience caused by this essential maintenance.”
Jan 6, 10:08 GMT
Jan 17, 2022
Jan 16, 2022

No incidents reported.

Jan 15, 2022

No incidents reported.

Jan 14, 2022

No incidents reported.

Jan 13, 2022

No incidents reported.

Jan 12, 2022

No incidents reported.