All Systems Operational
Voice & Calls Services Operational
90 days ago
100.0 % uptime
Today
Multi User VoIP ? Operational
90 days ago
100.0 % uptime
Today
Outbound SIP Trunking ? Operational
90 days ago
100.0 % uptime
Today
Outbound IAX Trunking ? Operational
Inbound SIP trunking ? Operational
90 days ago
100.0 % uptime
Today
Inbound IAX Trunking ? Operational
Email2Fax Operational
Fax2Email Operational
Gradwell Mobile Operational
Single User VoIP ? Operational
DNS Services Operational
Hosted 3CX Server ? Operational
90 days ago
100.0 % uptime
Today
International Phone Numbers Operational
90 days ago
100.0 % uptime
Today
Wave Operational
90 days ago
100.0 % uptime
Today
Teams Direct Routing Operational
90 days ago
100.0 % uptime
Today
Connectivity Operational
90 days ago
99.93 % uptime
Today
Fibre line Operational
90 days ago
100.0 % uptime
Today
EFM Operational
ADSL Broadband Operational
FTTC Operational
90 days ago
99.79 % uptime
Today
Phone lines Operational
90 days ago
100.0 % uptime
Today
Portals and Website Operational
90 days ago
100.0 % uptime
Today
Gradwell customer control panels ? Operational
90 days ago
100.0 % uptime
Today
Gradwell website Operational
Gradwell team ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Sales and Support unavailable 04/03/2024 Mar 4, 2024 16:00-17:00 GMT
Hi,

Please be advised that our Sales & Support teams will be unavailable due to a company update meeting between 16.00 and 17.00 on the 04/03/2024.

Please email the team for anything urgent on:

customerservice@gradwell.com
tech@gradwell.com
connectivity@gradwell.com
order.escalation@gradwell.com

We apologise for any inconvenience this may cause.

Posted on Feb 20, 2024 - 09:53 GMT
Call Setup Response Time
Fetching
Past Incidents
Mar 1, 2024

No incidents reported today.

Feb 29, 2024

No incidents reported.

Feb 28, 2024

No incidents reported.

Feb 27, 2024

No incidents reported.

Feb 26, 2024

No incidents reported.

Feb 25, 2024

No incidents reported.

Feb 24, 2024

No incidents reported.

Feb 23, 2024

No incidents reported.

Feb 22, 2024

No incidents reported.

Feb 21, 2024

No incidents reported.

Feb 20, 2024

No incidents reported.

Feb 19, 2024

No incidents reported.

Feb 18, 2024

No incidents reported.

Feb 17, 2024

No incidents reported.

Feb 16, 2024
Completed - The scheduled maintenance has been completed.
Feb 16, 04:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 15, 22:00 GMT
Scheduled - Hi,

During the night of [15/02/2024] one of our suppliers will be undergoing planned maintenance.

Our suppliers NOC engineers will be performing multiple upgrades across their core ISP network to increase capacity as part of ongoing network upgrade plans.

During this time, specific interconnects will be gracefully taken out of service and replaced with higher capacity interconnects.

All works have been planned to keep any disruption to an absolute minimum, however there may be brief periods where connectivity is lost whilst routes re-converge across the network.

Customers who have resilient services will remain unaffected, however may also experience short periods where routing protocols re-converge, so should consider services to be ‘at risk’ throughout the entire window.

Start Date & Time: 15/02/2024 @ 22:00 GMT
End Date & Time: 16/02/2024 @ 04:00 GMT

Impact: Loss of Service
Service Affected: xDSL/Ethernet/MPLS
Anticipated Downtime: Up to 5 Minutes

We apologise for any inconvenience caused by this essential maintenance.

Feb 7, 14:26 GMT