All Systems Operational
Voice & Calls Services Operational
90 days ago
99.45 % uptime
Today
Multi User VoIP ? Operational
90 days ago
99.45 % uptime
Today
Outbound SIP Trunking ? Operational
90 days ago
99.45 % uptime
Today
Outbound IAX Trunking ? Operational
Inbound SIP trunking ? Operational
90 days ago
99.46 % uptime
Today
Inbound IAX Trunking ? Operational
Email2Fax Operational
Fax2Email Operational
Gradwell Mobile Operational
Single User VoIP ? Operational
DNS Services Operational
Hosted 3CX Server ? Operational
Connectivity Operational
90 days ago
99.97 % uptime
Today
Fibre line Operational
90 days ago
100.0 % uptime
Today
EFM Operational
ADSL Broadband Operational
FTTC Operational
90 days ago
99.95 % uptime
Today
Phone lines Operational
90 days ago
99.95 % uptime
Today
Portals and Website Operational
90 days ago
99.91 % uptime
Today
Gradwell customer control panels ? Operational
90 days ago
99.91 % uptime
Today
Gradwell website Operational
Gradwell team ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Call Setup Response Time
Fetching
Past Incidents
Oct 19, 2020

No incidents reported today.

Oct 18, 2020

No incidents reported.

Oct 17, 2020

No incidents reported.

Oct 16, 2020

No incidents reported.

Oct 15, 2020

No incidents reported.

Oct 14, 2020

No incidents reported.

Oct 13, 2020

No incidents reported.

Oct 12, 2020

No incidents reported.

Oct 11, 2020

No incidents reported.

Oct 10, 2020

No incidents reported.

Oct 9, 2020

No incidents reported.

Oct 8, 2020

No incidents reported.

Oct 7, 2020

No incidents reported.

Oct 6, 2020

No incidents reported.

Oct 5, 2020
Postmortem - Read details
Oct 7, 10:05 BST
Resolved - Our upstream suppliers confirm a reboot of a core router has resolved the issues.

Gradwell apologise for any inconvenience this issue may have caused our customers.
Oct 5, 15:14 BST
Investigating - As of 08:11 on 05/10/2020 our upstream suppliers have notified us of an issue affecting some connectivity products in the South West region - A small number of customers will be seeing a total loss of service.

Our suppliers are working to resolve this issue and we will provide further updates by 13:30 today.
Oct 5, 12:14 BST