All Systems Operational
Voice & Calls Services Operational
90 days ago
100.0 % uptime
Today
Multi User VoIP ? Operational
90 days ago
100.0 % uptime
Today
Outbound SIP Trunking ? Operational
90 days ago
100.0 % uptime
Today
Outbound IAX Trunking ? Operational
Inbound SIP trunking ? Operational
90 days ago
100.0 % uptime
Today
Inbound IAX Trunking ? Operational
Email2Fax Operational
Fax2Email Operational
Gradwell Mobile Operational
Single User VoIP ? Operational
DNS Services Operational
Hosted 3CX Server ? Operational
Connectivity Operational
90 days ago
99.85 % uptime
Today
Fibre line Operational
90 days ago
99.85 % uptime
Today
EFM Operational
ADSL Broadband Operational
FTTC Operational
90 days ago
99.85 % uptime
Today
Phone lines Operational
90 days ago
99.85 % uptime
Today
Portals and Website Operational
90 days ago
99.94 % uptime
Today
Gradwell customer control panels ? Operational
90 days ago
99.94 % uptime
Today
Gradwell website Operational
Gradwell team ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Call Setup Response Time
Fetching
Past Incidents
Jul 6, 2020

No incidents reported today.

Jul 5, 2020

No incidents reported.

Jul 4, 2020

No incidents reported.

Jul 3, 2020

No incidents reported.

Jul 2, 2020

No incidents reported.

Jul 1, 2020
Completed - The scheduled maintenance has been completed.
Jul 1, 02:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 30, 22:00 BST
Scheduled - Hi,

“During the night of 30/06/2020 one of our suppliers will be undergoing work to improve their network resilience.

All connectivity & VoIP services should be considered at risk for the duration of the maintenance window:

Start date & time: 30/06/2020 @ 22:00 GMT
End date & time: 01/07/2020 @ 02:00 GMT

We apologise for any inconvenience caused by this essential maintenance.”
Jun 23, 08:15 BST
Jun 30, 2020
Jun 29, 2020

No incidents reported.

Jun 28, 2020

No incidents reported.

Jun 27, 2020

No incidents reported.

Jun 26, 2020

No incidents reported.

Jun 25, 2020
Completed - The scheduled maintenance has been completed.
Jun 25, 01:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 24, 20:00 BST
Scheduled - We will be performing maintenance on our hosted 3CX services and applying, where required, the latest
updates to ensure we offer the latest functionality and protect against any vulnerabilities, security
issues and known bugs.

The changelog can be viewed at https://www.3cx.com/blog/change-log/phone-system-change-log/

Start date & time: 24/06/2020 @ 20:00 GMT
End date & time: 25/06/2020 @ 01:00 GMT

We apologise for any inconvenience caused by this essential maintenance.
Jun 5, 14:37 BST
Jun 24, 2020
Completed - The scheduled maintenance has been completed.
Jun 24, 01:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 23, 20:01 BST
Scheduled - We will be performing maintenance on our hosted 3CX services and applying, where required, the latest
updates to ensure we offer the latest functionality and protect against any vulnerabilities, security
issues and known bugs.

The changelog can be viewed at https://www.3cx.com/blog/change-log/phone-system-change-log/

Start date & time: 23/06/2020 @ 20:00 GMT
End date & time: 24/06/2020 @ 01:00 GMT

We apologise for any inconvenience caused by this essential maintenance.
Jun 5, 14:37 BST
Jun 23, 2020
Completed - The scheduled maintenance has been completed.
Jun 23, 01:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 22, 20:00 BST
Scheduled - We will be performing maintenance on our hosted 3CX services and applying, where required, the latest
updates to ensure we offer the latest functionality and protect against any vulnerabilities, security
issues and known bugs.

The changelog can be viewed at https://www.3cx.com/blog/change-log/phone-system-change-log/

Start date & time: 22/06/2020 @ 20:00 GMT
End date & time: 23/06/2020 @ 01:00 GMT

We apologise for any inconvenience caused by this essential maintenance.
Jun 5, 14:36 BST
Jun 22, 2020