In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 07, 2022 - 02:02 GMT
Scheduled - Hi,

During the early hours of 07/12/2022, one of our upstream suppliers will be undergoing work to improve their network resilience.

We expect no downtime, however, all hosted 3CX instances should be considered at risk for the duration of the maintenance window:

Start date & time: 07/12/2022 @ 02:00 GMT
End date & time: 07/12/2022 @ 06:00 GMT

We apologise for any inconvenience caused by this essential maintenance.

Voice & Calls Services Under Maintenance
90 days ago
99.98 % uptime
Today
Multi User VoIP ? Operational
90 days ago
99.94 % uptime
Today
Outbound SIP Trunking ? Operational
90 days ago
100.0 % uptime
Today
Outbound IAX Trunking ? Operational
Inbound SIP trunking ? Operational
90 days ago
99.94 % uptime
Today
Inbound IAX Trunking ? Operational
Email2Fax Operational
Fax2Email Operational
Gradwell Mobile Operational
Single User VoIP ? Operational
DNS Services Operational
Hosted 3CX Server ? Under Maintenance
90 days ago
100.0 % uptime
Today
International Phone Numbers Operational
90 days ago
100.0 % uptime
Today
Wave Operational
90 days ago
100.0 % uptime
Today
Teams Direct Routing Operational
90 days ago
100.0 % uptime
Today
Connectivity Under Maintenance
90 days ago
100.0 % uptime
Today
Fibre line Under Maintenance
90 days ago
100.0 % uptime
Today
EFM Under Maintenance
ADSL Broadband Under Maintenance
FTTC Under Maintenance
90 days ago
100.0 % uptime
Today
Phone lines Under Maintenance
90 days ago
100.0 % uptime
Today
Portals and Website Operational
90 days ago
100.0 % uptime
Today
Gradwell customer control panels ? Operational
90 days ago
100.0 % uptime
Today
Gradwell website Operational
Gradwell team ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Sales and Support Unavailable Dec 15, 2022 15:00-15:30 GMT
Hi,

Please be advised that our Sales & Support teams will be unavailable due to a company update meeting between 15.00 and 15.30 on the 15/12/2022.

Please email the team for anything urgent on:

customerservice@gradwell.com
tech@gradwell.com
partnersupport@gradwell.com
order.escalation@gradwell.com

We apologise for any inconvenience this may cause.

Posted on Dec 15, 2022 - 15:00 GMT
Call Setup Response Time
Fetching
Past Incidents
Dec 7, 2022

Unresolved incident: Network Maintenance Advisory.

Dec 6, 2022

No incidents reported.

Dec 5, 2022

No incidents reported.

Dec 4, 2022

No incidents reported.

Dec 3, 2022

No incidents reported.

Dec 2, 2022

No incidents reported.

Dec 1, 2022

No incidents reported.

Nov 30, 2022

No incidents reported.

Nov 29, 2022

No incidents reported.

Nov 28, 2022

No incidents reported.

Nov 27, 2022

No incidents reported.

Nov 26, 2022

No incidents reported.

Nov 25, 2022

No incidents reported.

Nov 24, 2022

No incidents reported.

Nov 23, 2022

No incidents reported.