All Systems Operational
Voice & Calls Services Operational
90 days ago
100.0 % uptime
Today
Multi User VoIP ? Operational
90 days ago
100.0 % uptime
Today
Outbound SIP Trunking ? Operational
90 days ago
100.0 % uptime
Today
Outbound IAX Trunking ? Operational
Inbound SIP trunking ? Operational
90 days ago
100.0 % uptime
Today
Inbound IAX Trunking ? Operational
Email2Fax Operational
Fax2Email Operational
Gradwell Mobile Operational
Single User VoIP ? Operational
DNS Services Operational
Hosted 3CX Server ? Operational
90 days ago
100.0 % uptime
Today
International Phone Numbers Operational
90 days ago
100.0 % uptime
Today
Wave Operational
90 days ago
100.0 % uptime
Today
Teams Direct Routing Operational
90 days ago
100.0 % uptime
Today
Connectivity Operational
90 days ago
100.0 % uptime
Today
Fibre line Operational
90 days ago
100.0 % uptime
Today
EFM Operational
ADSL Broadband Operational
FTTC Operational
90 days ago
100.0 % uptime
Today
Phone lines Operational
90 days ago
100.0 % uptime
Today
Portals and Website Operational
90 days ago
100.0 % uptime
Today
Gradwell customer control panels ? Operational
90 days ago
100.0 % uptime
Today
Gradwell website Operational
Gradwell team ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Network Maintenance Advisory Mar 18, 2025 20:00-23:00 GMT
Hi,

During the night of 18/03/2025, one of our suppliers will be performing maintenance to improve network resilience. Their Networking team will be making changes to the core networking infrastructure to enhance performance and scalability.

This will only impact customers with a High Availability Pair. While we do not anticipate any service disruptions, services will remain at risk, and our Engineering team will be closely monitoring the situation.

Start: 2025-03-18 20:00 GMT
End: 2025-03-18 23:00 GMT

We apologise for any inconvenience caused by this essential maintenance

Posted on Mar 17, 2025 - 10:49 GMT
Call Setup Response Time
Fetching
Past Incidents
Mar 17, 2025

No incidents reported today.

Mar 16, 2025

No incidents reported.

Mar 15, 2025

No incidents reported.

Mar 14, 2025

No incidents reported.

Mar 13, 2025

No incidents reported.

Mar 12, 2025

No incidents reported.

Mar 11, 2025

No incidents reported.

Mar 10, 2025

No incidents reported.

Mar 9, 2025

No incidents reported.

Mar 8, 2025

No incidents reported.

Mar 7, 2025

No incidents reported.

Mar 6, 2025
Completed - The scheduled maintenance has been completed.
Mar 6, 06:05 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 6, 00:05 GMT
Scheduled - Hi,

During the night of 06/03/2025one of our suppliers will be undergoing work to improve their network resilience.

All connectivity services, including broadband, FTTC, ethernet, and Fibreline, should be considered at risk for the duration of the maintenance window:

Start date & time: 06/03/2025 00:05:00 GMT
End date & time: 06/03/2025 06:00:00 GMT

Affecting the below areas:

Bloomsbury Hampstead Lords Windsor Woodley

We apologise for any inconvenience caused by this essential maintenance.”

Feb 27, 15:09 GMT
Mar 5, 2025

No incidents reported.

Mar 4, 2025

No incidents reported.

Mar 3, 2025

No incidents reported.