Scheduled - Hi,

Please be advised that our service & support teams will be unavailable due to a company update meeting between 10.00 and 11.30 on 26/01/2022.

Please email the team for anything urgent on:

customerservice@gradwell.com
tech@gradwell.com
partnersupport@gradwell.com
order.escalation@gradwell.com

We apologise for any inconvenience this may cause.
Jan 10, 15:55 GMT

Scheduled - Hi,

“During the night of 25/01/2022 one of our suppliers will be undergoing work to improve their network resilience.

All connectivity services, including broadband, FTTC, ethernet, and Fibreline, should be considered at risk for the duration of the maintenance window:

Start Date & Time: 25/01/2022 @ 22:00 GMT
End Date & Time: 26/01/2022 @ 06:00 GMT

We apologise for any inconvenience caused by this essential maintenance.”
Jan 14, 10:55 GMT

Scheduled - Hi,

“During the night of 18/01/2021 one of our suppliers will be undergoing work to improve their network resilience.

All connectivity services, including broadband, FTTC, ethernet, and Fibreline will have an anticipated downtime for up to 15 minutes during this period.

Start Date & Time: 18/01/2022 @ 22:00 GMT
End Date & Time: 19/01/2022 @ 06:00 GMT

We apologise for any inconvenience caused by this essential maintenance.”
Jan 7, 10:15 GMT

Scheduled - Hi,

“During the night of 17/01/2021 one of our suppliers will be undergoing work to improve their network resilience.

All connectivity services, including broadband, FTTC, ethernet, and Fibreline will have an anticipated downtime for up to 30 minutes during this period.

Start Date & Time: 17/01/2022 @ 23:00 GMT
End Date & Time: 18/01/2022 @ 03:00 GMT



We apologise for any inconvenience caused by this essential maintenance.”
Jan 6, 10:08 GMT