Core Database Upgrade for Voice Services
Scheduled Maintenance Report for Gradwell Communications Ltd
The scheduled maintenance has been completed.
Posted Oct 09, 2022 - 08:01 BST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Oct 09, 2022 - 03:00 BST

During the night of 9th October 2022 we will be undergoing work to upgrade our core databases.

We estimate 30 minute downtime during this maintenance window. However, all voice services, including Hosted VoIP, Trunks, 3CX and Fax services should be considered at risk for the duration of the maintenance window:

Start date & time: 09/10/2022 @ 03:00 BST
End date & time: 09/10/2022 @ 08:00 BST

We apologise for any inconvenience caused by this essential maintenance.

If you have any questions, please contact our support team.

Kind Regards,
Gradwell Service Team
Posted Sep 09, 2022 - 13:54 BST
This scheduled maintenance affected: Voice & Calls Services (Multi User VoIP, Outbound SIP Trunking, Outbound IAX Trunking, Inbound SIP trunking, Inbound IAX Trunking, Email2Fax, Fax2Email, Single User VoIP, Hosted 3CX Server, Wave).