Gradwell Sales & Support teams unavailable
Scheduled Maintenance Report for Gradwell Communications Ltd
Completed
The scheduled maintenance has been completed.
Posted Nov 16, 2023 - 18:01 GMT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Nov 16, 2023 - 13:01 GMT
Scheduled
Hello,

On Thursday 16th November from 1pm, our support & sales team, will be unavailable due to a company-wide event.

Our support teams will be monitoring our ticketing system for P1 support cases only. Our On-Call service is available in the event of any total loss of service, and we will continue to monitor our infrastructure 24/7 to ensure availability. Normal hours will resume on 17th November 2023 at 8 am.

You can also stay up to date with any unlikely service changes or interruptions via the Gradwell Status page & please visit the Gradwell Knowledge Base for guides and advice.

We apologise for any inconvenience this may cause. If you have any questions, please email our team at support@gradwell.com


Kind Regards,
Gradwell Service Team
Posted Oct 16, 2023 - 17:27 BST
This scheduled maintenance affected: Portals and Website (Gradwell team).