Disaster recovery testing on our cloud infrastructure
Scheduled Maintenance Report for Gradwell Communications Ltd
The scheduled maintenance has been completed.
Posted Nov 22, 2020 - 07:00 GMT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Nov 22, 2020 - 05:00 GMT
Between 5am & 7am on 22/11/20, Gradwell engineers will be performing disaster recovery testing on our cloud infrastructure.

This test will see a simulation of loss of specific areas of our infrastructure, these tests will be performed when our platform is least active.

Which services will be affected? All VoIP services may encounter setup delays and control panels may be intermittently unavailable during the test.

If you experience issues after 8am please contact the support team for assistance.

Do I need to do anything to get ready for this? No action is required. Please accept our apologies for any inconvenience this essential testing may cause.
Posted Nov 18, 2020 - 12:20 GMT
This scheduled maintenance affected: Voice & Calls Services (Multi User VoIP, Outbound SIP Trunking, Outbound IAX Trunking, Inbound SIP trunking, Inbound IAX Trunking, Email2Fax, Fax2Email, Gradwell Mobile, Single User VoIP, DNS Services, Hosted 3CX Server).