3CX has now restored their services, and we are seeing phone registrations complete and are able to access the 3CX logins pages.
We do not have an explanation for the cause of the problem yet. Once 3CX provide an explanation it will be post on this status.
We apologise for any inconvenience this may have caused.
Posted Jul 17, 2019 - 10:09 BST
Investigating
Customers with 3CX services may be experiencing phone registration issues and be unable to log in to the web interface for 3CX. This is due to a 3CX service fault, which they are actively working to resolve.
We do not have an estimate to when this will be resolved, however we are actively working with 3CX to aid them in their resolution of the problem.
This status will be updated as soon as we have further information.
Posted Jul 17, 2019 - 09:22 BST
This incident affected: Voice & Calls Services (Hosted 3CX Server).