Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Oct 12, 2023 - 23:00 BST
Scheduled
Hi,
During the night of [12/10/2023] one of our suppliers will be undergoing planned maintenance.
Our suppliers NOC engineers will be performing a firmware upgrade to one of their core routers within their infrastructure, in-line with their security patching process.
During this upgrade, they expect to see a a brief outage due to re-convergence of network traffic, so impact to service is expected to be up to 10 minutes during this maintenance window.
Services to be considered ‘at risk’ throughout the entire window.
Start Date & Time: 12/10/2023 @ 23:00 BST End Date & Time: 13/10/2023 @ 03:00 BST
Impact: Loss of Service Service Affected: xDSL/Ethernet/MPLS Anticipated Downtime: Up to 10 minutes
We apologise for any inconvenience caused by this essential maintenance.