Core Database Upgrade for Voice Services

Scheduled Maintenance Report for Gradwell Communications Ltd

Completed

The scheduled maintenance has been completed.

Posted Jun 23, 2024 - 07:00 BST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Jun 23, 2024 - 05:00 BST

Scheduled

Hi,

During the morning of 23rd June 2024, we will be undergoing work to upgrade our core databases.

We estimate 30 minutes of downtime during this maintenance window. However, all voice services, including Hosted VoIP, Trunks, 3CX and Fax services should be considered at risk for the duration of the maintenance window:

Start date & time: 23/06/2024 @ 05:00 BST
End date & time: 23/06/2024 @ 07:00 BST

We apologise for any inconvenience caused by this essential maintenance.

If you have any questions, please contact our support team.

Posted Jun 03, 2024 - 14:50 BST

This scheduled maintenance affected: Voice & Calls Services (Multi User VoIP, Outbound SIP Trunking, Inbound SIP trunking, Single User VoIP, Wave, Teams Direct Routing).