Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jan 28, 2024 - 05:00 GMT
Scheduled
Hi,
During the morning of 28th January 2024, we will be undergoing work to upgrade our core databases.
We estimate 30 minutes of downtime during this maintenance window. However, all voice services, including Hosted VoIP, Trunks, 3CX and Fax services should be considered at risk for the duration of the maintenance window:
Start date & time: 28/01/2024 @ 05:00 GMT End date & time: 28/01/2024 @ 07:00 GMT
We apologise for any inconvenience caused by this essential maintenance.
If you have any questions, please contact our support team.
Kind Regards, Gradwell Service Team
Posted Jan 15, 2024 - 12:32 GMT
This scheduled maintenance affected: Voice & Calls Services (Multi User VoIP, Outbound SIP Trunking, Outbound IAX Trunking, Inbound SIP trunking, Inbound IAX Trunking, Fax2Email, Single User VoIP, Hosted 3CX Server, Wave, Teams Direct Routing).