We have implemented a fix and all of our testing has confirmed this is to be working.
Please accept our sincerest apologies - If you he any further issues, please contact our support teams.
Kind Regards, Gradwell Service Team
Posted Mar 06, 2023 - 10:06 GMT
Identified
Hello,
We are currently rolling out a fix for this problem. We will provide a further update by 10am.
Please accept our apologies for the inconvenience caused.
Kind Regards, Gradwell Service Team
Posted Mar 06, 2023 - 09:35 GMT
Investigating
Hello,
We are currently investigating reports of inbound failures to IVR Menu's this morning. Our engineers are currently investigating and we will provide a further update by 09:30am.
Please accept our apologies for the inconvenience caused.
Kind Regards, Gradwell Service Team
Posted Mar 06, 2023 - 09:02 GMT
This incident affected: Voice & Calls Services (Multi User VoIP).