Planned Emergency Maintenance
Scheduled Maintenance Report for Gradwell Communications Ltd
The scheduled maintenance has been completed.
Posted Mar 03, 2020 - 07:00 GMT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Mar 02, 2020 - 21:30 GMT
Our suppliers will be undertaking emergency works to one of our transit links on the evening of Monday 2nd March.

In anticipation of this work we will be routing traffic via alternate transit links for the duration of the maintenance window.

We anticipate an interruption to calls in progress across all services as well as re-authentication of some xDSL lines at the start of the maintenance (21:30) and again at the end of the maintenance (07:00). This is required to reroute traffic and ensure the minimum of disruption throughout the maintenance.

We apologise for any disruption caused by this maintenance and appreciate your patience during these network upgrades.
Posted Feb 27, 2020 - 18:19 GMT
This scheduled maintenance affected: Connectivity (Fibre line, EFM, ADSL Broadband, FTTC) and Voice & Calls Services (Multi User VoIP, Outbound SIP Trunking, Outbound IAX Trunking, Inbound SIP trunking, Inbound IAX Trunking, Email2Fax, Fax2Email, Single User VoIP, Hosted 3CX Server).