Planned Works for Connectivity
Scheduled Maintenance Report for Gradwell Communications Ltd
Completed
The scheduled maintenance has been completed.
Posted Nov 02, 2023 - 06:00 GMT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Nov 01, 2023 - 23:00 GMT
Scheduled
Hi,

During the night of [01/11/2023] one of our suppliers will be undergoing planned maintenance.

Our suppliers NOC engineers will be performing a firmware upgrade to one of their core routers within their infrastructure, in-line with their security patching process.

During this upgrade, they expect to see a a brief outage due to re-convergence of network traffic, so impact to service is expected to be up to 15 minutes during this maintenance window.

Services to be considered ‘at risk’ throughout the entire window.

Start Date & Time: 01/11/2023 @ 23:00 GMT
End Date & Time: 02/11/2023 @ 06:00 GMT


Impact: Loss of Service
Service Affected: xDSL/Ethernet/MPLS
Anticipated Downtime: Up to 15 minutes


We apologise for any inconvenience caused by this essential maintenance.
Posted Oct 18, 2023 - 10:55 BST
This scheduled maintenance affected: Connectivity (Fibre line, EFM, ADSL Broadband, FTTC).