All Systems Operational
Voice & Calls Services Operational
90 days ago
100.0 % uptime
Today
Multi User VoIP   ? Operational
90 days ago
100.0 % uptime
Today
Outbound SIP Trunking   ? Operational
90 days ago
100.0 % uptime
Today
Outbound IAX Trunking   ? Operational
Inbound SIP trunking   ? Operational
90 days ago
100.0 % uptime
Today
Inbound IAX Trunking   ? Operational
Email2Fax   Operational
Fax2Email   Operational
Gradwell Mobile   Operational
Single User VoIP   ? Operational
Connectivity Operational
90 days ago
100.0 % uptime
Today
Fibre line   Operational
90 days ago
100.0 % uptime
Today
EFM   Operational
ADSL Broadband   Operational
FTTC   Operational
90 days ago
100.0 % uptime
Today
Phone lines   Operational
90 days ago
100.0 % uptime
Today
Gradwell Cloud & Hosting Operational
90 days ago
100.0 % uptime
Today
Gradwell Cloud Email Hosting   ? Operational
90 days ago
100.0 % uptime
Today
Gradwell Cloud Web Hosting   Operational
90 days ago
100.0 % uptime
Today
Gradwell LINUX Email Hosting   ? Operational
Gradwell LINUX Web Hosting   Operational
DNS Services   Operational
Office 365 Services   Operational
90 days ago
100.0 % uptime
Today
Gradwell Plesk Hosting   Operational
Portals and Website Operational
90 days ago
100.0 % uptime
Today
Gradwell customer control panels   ? Operational
90 days ago
100.0 % uptime
Today
Gradwell website   Operational
Gradwell team   ? Operational
Billing Services Operational
Zuora Production API   Operational
Zuora Production Integrations   Operational
Web Services (for Voicemail and Call Recording) Operational
AWS ec2-eu-west-1   Operational
AWS s3-eu-west-1   Operational
AWS ec2-eu-central-1   Operational
AWS s3-eu-central-1   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Gradwell Cloud Platform Maintenance Oct 17, 18:00 - Oct 19, 06:00 BST
Our engineers will be performing essential maintenance to the Gradwell Cloud platform between 17/10/2017 and 19/10/2017, from 18:00 to 06:00 each night.

This maintenance will cause minimal disruption to services. Customers may see email and websites hosting go offline for several minutes during the maintenance window. All service should be considered 'at risk' for the duration of the maintenance.

Please accept our apologies for any inconvenience this may cause.
Posted on Oct 17, 11:06 BST
VoIP Platform Maintenance Oct 21, 20:00-23:00 BST
We will be performing essential maintenance to our VoIP network between 20:00 and 23:00 on 21/10/2017.

Customers may see a delay in response for phone registration requests for the duration of the maintenance. The maintenance will not cause existing phone registrations to disconnect.

We apologise for any inconvenience this may cause.
Posted on Oct 17, 11:11 BST
System Metrics Month Week Day
www.gradwell.com website Uptime
Fetching
sip.gradwell.com Uptime
Fetching
Past Incidents
Oct 18, 2017

No incidents reported today.

Oct 17, 2017

No incidents reported.

Oct 16, 2017

No incidents reported.

Oct 15, 2017

No incidents reported.

Oct 14, 2017

No incidents reported.

Oct 13, 2017

No incidents reported.

Oct 12, 2017

No incidents reported.

Oct 11, 2017

No incidents reported.

Oct 10, 2017

No incidents reported.

Oct 9, 2017

No incidents reported.

Oct 8, 2017

No incidents reported.

Oct 7, 2017

No incidents reported.

Oct 6, 2017

No incidents reported.

Oct 5, 2017

No incidents reported.

Oct 4, 2017
Resolved - Our support team are no longer in training. Support response times and levels will return to normal over the next few days.

We apologise for any inconvenience this may have caused.
Oct 4, 16:54 BST
Identified - Due to training, our support numbers will be at reduced levels today and tomorrow, 3rd and 4th October.

Please accept our apologies for the short notice. If you are unable to get through to the support number, please submit a support ticket and one of our support agents will respond as soon as possible.
Oct 3, 09:51 BST
Investigating - Due to training, our support numbers will be at reduced levels today and tomorrow, 3rd and 4th October.

Please accept our apologies for the short notice. If you are unable to get through to the support number, please submit a support ticket and one of our support agents will respond as soon as possible.
Oct 3, 09:26 BST
Completed - This work was completed successfully during the maintenance window.

Please accept our apologies for any inconvenience this essential maintenance may have caused.
Oct 4, 15:55 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 4, 05:01 BST
Scheduled - Our engineers will be performing essential maintenance to the Gradwell Office 365 platform between 05:00 and 12:00 on 04/10/2017.

The Microsoft Office 365 control panel will be available for the duration of this maintenance, however customers will not be able to use the Gradwell Cloud control panel to access or update their O365 services.

Please accept our sincere apologies for any inconvenience this essential maintenance may cause.
Oct 3, 16:52 BST